At Royal Furnish UK, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website, www.royalfurnishuk.com.

By using our website, you agree to the practices described in this Privacy Policy. If you have any questions, please contact us at info@royalfurnishuk.com.

1. Information We Collect

a. Personal Information You Provide

When you interact with our website (e.g., placing an order, signing up for newsletters, or contacting us), we may collect the following personal information:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely via third-party payment providers)

b. Automatically Collected Information

When you browse our website, we may collect certain information automatically, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring website URLs

c. Cookies

We use cookies to improve your browsing experience and provide personalized services. For more details, see Section 7 on Cookies.

2. How We Use Your Information

We collect and process your data for the following purposes:

  1. Order Fulfillment: To process and deliver your purchases.
  2. Customer Support: To respond to your inquiries or complaints.
  3. Marketing: To send promotional offers, newsletters, and updates (only with your consent).
  4. Improving Website Performance: To analyze usage patterns and improve user experience.
  5. Legal Obligations: To comply with UK and EU legal requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: For payment processing, order delivery, and website hosting.
  • Legal Authorities: If required by law or to protect against fraud.

All third parties are bound to maintain the confidentiality and security of your information.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and compliance with GDPR.

While we strive to protect your data, please note that no online transmission is 100% secure.

5. Your Rights

Under the UK GDPR, you have the following rights:

  1. Access: Request a copy of the personal data we hold about you.
  2. Correction: Request corrections to inaccurate or incomplete data.
  3. Deletion: Request the deletion of your personal data, subject to legal obligations.
  4. Restriction: Limit how we process your data.
  5. Objection: Opt-out of data processing for direct marketing.
  6. Portability: Request a transfer of your data to another provider.

To exercise any of these rights, please contact us at info@royalfurnishuk.com.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Cookies

Cookies are small files stored on your device that help us improve your browsing experience. We use the following types of cookies:

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: To analyze website usage.
  • Marketing Cookies: To provide personalized offers and advertisements.

You can manage your cookie preferences in your browser settings. For more details, see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing your personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Royal Furnish UK
Email: info@royalfurnishuk.com

Thank you for trusting Royal Furnish UK with your personal information.